What is a false alarm?A false alarm is an alarm that has been activated accidentally. It is not an alarm that has been caused by a genuine emergency situation such as a break in, attempted break in or fire (if you have smoke alarms fitted).
Why do we need to prevent them?
Recurring false alarms could lead to:
* The emergency services attendance to your home being delayed
* Neighbours ignoring your security alarm or smoke alarm when it activates
* You and your family becoming reluctant to use the security system which leaves your home and family exposed.
How are false alarms caused?
Accidental movement can activate sensors and cause possible false alarms. Possible causes of false alarms include:
* An open window or external door can cause draughts which in turn move curtains and plants.
* Pets not being confined to designated rooms.
* Insects and cobwebs.
* Electrical or electronic items which can change temperature quickly.
* Users who are unfamiliar with your system.
What can you do to help minimize false alarms?
Ensure correct operation by:
* Making sure your alarm system is only operated by people who have been properly instructed.
* Reporting to your security company all accidental damage to the system.
Clear obstructions
* Check that all movement detectors are not obstructed.
* Ensure your motion detectors are free from dust or cobwebs.
* Do not allow sources of heat, moving objects or animals in the range of your motion detectors, when the system is active.
Follow procedure
* Close and lock all doors and windows before setting the alarm.
* Know the specified entry/exit route and keep to it when disarming or arming the system. Do not enter protected areas until the system has been disarmed.
* Check that all keys and keyfobs are readily available and that code numbers are known before entry.
Regular maintenance
* Have your Security company inspect and test your alarm system on an annual basis to ensure it is operating to its optimum performance.
What to do if you experience a false alarm
If your alarm goes off accidentally:
* Don't panic.
* If it is safe and appropriate and no harm exists, disarm or turn off the alarm using your keyfob or system code to cancel the alarm.
If you have cancelled the alarm within 60 seconds of activation, your security company will recognise this as a false alarm and will not contact you. If you have not cancelled the alarm, the Response Centre will contact you, where you will need to provide your password. by Chelsi Woolz
No comments:
Post a Comment